Information
Privacy policy
Your trust matters. Here's exactly how we handle your data.
Information we collect
We collect information you provide directly — your name, email, phone number, and any details you share in coaching inquiry forms or account settings. We also receive purchase information (products, amounts, shipping address) when you order through our store, processed securely by our payment provider.
How we use your information
Your information is used to fulfill orders, schedule coaching sessions, send transactional emails (order confirmations, session reminders), and improve your experience. We may send occasional newsletters or community updates — you can opt out at any time. We never sell your personal data.
Payment information
All payments are processed through our secure payment provider (Wix Payments). We never see or store your full credit card number — only the payment provider does. Your billing details are encrypted and handled according to PCI-DSS standards.
Data retention
We retain your account information and purchase history for as long as your account is active. Coaching inquiry responses and session notes are kept to support your coaching journey. You may request deletion of your account and associated data at any time from your account settings.
Cookies & analytics
We use cookies to keep you logged in and remember your preferences. We use analytics to understand how visitors use our site so we can improve it. This data is aggregated and never identifies you personally.
Your rights
You have the right to access, correct, or delete your personal data. You can update your profile details from your account page, or request a full data export by contacting us. If you have concerns about how your data is handled, you may also contact your local data protection authority.
Contact us
For any privacy questions or requests, email athenawellnesscoaching@gmail.com. We aim to respond within two business days.
Last updated: November 2026